Frequently Asked Questions
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Yes. Flower Hour Mahj is currently available through a limited preorder release.
Your preorder reserves inventory from our first production run.
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Orders are currently expected to begin shipping in November 2026.
Because each set goes through a detailed production and finishing process, including hand-painted engraving work, timelines are longer than mass-produced sets.
We’ll continue sharing updates throughout production.
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Yes. Preorders may close once production capacity has been reached.
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Preorders may be canceled for a full refund through June 13, 2026, prior to production quantities being finalized.
After June 13, 2026, preorder purchases become non-refundable as materials and production planning will already be in progress.
If you need support regarding your order, please reach out and we’ll always do our best to help.
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Yes. Each tile includes hand-painted engraved detailing as part of the finishing process.
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Flower Hour Mahj tiles are designed for American mahjong play.
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Yes. Flower Hour is intended to be an evolving collection.
Emerson is our inaugural release, with additional colorways, including Everett, planned for future launch. Coordinating racks and pushers are also in development and will be released separately.
Subscribers will receive first access to future releases and collection updates.
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At this time, we are primarily focused on domestic US shipping for our initial release.